Redefining Banking & Finance with Enterprise AI

Event Overview From AI Pilots to Production Adopsi AI telah melampaui tahap eksperimen — namun banyak organisasi masih menghadapi tantangan dalam mengimplementasikannya secara nyata di level operasional. Meskipun use case seperti chatbot, automation, dan AI analytics sudah semakin umum, pertanyaan yang dihadapi saat ini menjadi lebih praktis: bagaimana beralih dari inisiatif pilot ke sistem produksidi mana AI benar-benar memberikan dampak operasional yang terukurbagaimana menyeimbangkan inovasi dengan regulasi dan governance Sesi privat ini mempertemukan sekelompok kecil pemimpin terkurasi dari financial services, enterprise, dan tim AI untuk bertukar perspektif dalam suasana yang lebih terbuka dan interaktif. ~40 peserta senior. Berdasarkan undangan. Format Diskusi setara antar praktisi yang dirancang untuk mendorong pertukaran insight secara terbuka, dilanjutkan dengan makan malam dan networking santai. Agenda 15:30 – 16:00: Registrasi & Kedatangan 16:00 – 16:15: Pembukaan & Sambutan 16:15 – 17:15: Perspektif & Diskusi Eksekutif 17:15 – 20:00: Networking & Dinner Featured Perspectives FPT.AI Solusi AI enterprise untuk mendukung operasional perbankan, layanan pelanggan, dan proses onboarding digital. AI agents dan chatbot untuk customer serviceAI contact center dan speech analyticsDigital eKYC dan remote onboardingIntelligent document processingAI assistants untuk tim internal Dipercaya oleh 40+ bank dan lembaga keuangan, FPT.ai menghadirkan solusi AI di lingkungan yang teregulasi. Agora Infrastruktur real-time untuk mendukung conversational AI dan interaksi pelanggan secara langsung. Voice AI ultra-low latency untuk percakapan yang naturalIntegrasi voice & video dalam aplikasi serta PSTN call centerWorkflow hybrid antara AI dan human agentTerjemahan real-time multi-bahasaRingkasan percakapan AI untuk compliance dan follow-up Jaringan global Agora mencakup 200+ negara, memungkinkan interaksi AI real-time yang andal. OceanBase Database terdistribusi kelas enterprise untuk sistem transaksi skala besar. Mendukung core banking, pembayaran, dan platform digital berskala besarHigh availability dan disaster recovery lintas wilayahSkalabilitas tinggi untuk volume transaksi yang terus meningkatFondasi data yang andal untuk AI dan analitik Dipercaya oleh institusi keuangan untuk menjalankan sistem transaksi dalam skala besar secara stabil. Who You’ll Meet Kelompok pemimpin terkurasi dari bank, financial services, dan enterprise, termasuk: C-level dan senior executivesCIO, Head of IT, dan technology leadersPemimpin digital transformation dan innovationHead of operations, collections, dan riskLead di conversational AI dan automationProduct leaders untuk platform customer _____________________English Version____________________ Event Overview From AI Pilots to Production AI adoption has moved beyond experimentation — yet many organisations are still navigating how to make it work in production. While use cases such as chatbots, automation, and AI analytics are no longer new, the real questions today are more practical: how to move from pilot initiatives to production systemswhere AI is delivering measurable operational impacthow to balance innovation with regulatory and governance requirements This private session brings together a small, curated group of leaders across financial services, enterprise, and AI teams to exchange perspectives in a more open and conversational setting. ~40 senior participants. By invitation only. Format A peer-level discussion designed for open exchange among participants, followed by dinner and informal networking. Agenda 15:30 – 16:00: Arrival & Registration 16:00 – 16:15: Welcome & Opening Remarks 16:15 – 17:15: Perspectives & Executive Discussion 17:15 – 20:00: Networking & Dinner Featured Perspectives FPT.AI Enterprise AI solutions supporting banking operations, customer service, and digital onboarding. • AI agents and chatbots for customer service• AI contact center and speech analytics• Digital eKYC and remote onboarding• Intelligent document processing• AI assistants for internal teams Trusted by 40+ banks and financial institutions, FPT.ai delivers AI solutions in regulated environments. Agora Real-time infrastructure powering conversational AI and live customer interaction. • Ultra-low latency voice AI for natural conversations• In-app voice & video and PSTN call center integration• AI + human hybrid service workflows• Real-time multilingual translation• AI call summaries for compliance and follow-ups Agora’s global network spans 200+ countries, enabling reliable real-time AI interaction. OceanBase An enterprise-grade distributed database for large-scale financial transaction systems. • Supports core banking, payments, and large-scale digital platforms• High availability and cross-region disaster recovery• Scales to handle rapidly growing transaction volumes• Provides a reliable data foundation for AI and analytics Trusted by financial institutions to run high-volume transaction systems reliably. Who You’ll Meet A curated group of leaders from banks and financial institutions, including: • C-suite and senior executives• Heads of IT / CIOs and technology leaders• Digital transformation and innovation leaders• Heads of operations, collections, and risk• Conversational AI and automation leads• Product leaders responsible for customer platforms