Luma
Free
In 5 days
The future of Fin and the Customer Agent category
by Fin
Friday, May 15, 2026 · 12:00 AM – 3:00 AM
San Francisco, CA, USA, San Francisco, United States
About this event
Over the past few months, we've been shipping a huge number of Fin updates, with multiple new releases every single week.
We've been expanding the breadth and depth of Fin, with new roles for Fin as a Customer Agent, new features to better manage and control Fin, improvements to the harness layer, and Fin Apex, our in-house proprietary model for Customer Experience that outperforms every other model in the world at this job.
All of these releases are building towards a unifying vision for the Customer Agent. On May 14th, we'll share our vision, our thinking, our plans and roadmap, and announce a groundbreaking new product as part of it.
We'd love to see you there.
Speakers and venue to be announced soon.
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Topics & Tags
AI
AI
Date & time
Friday, May 15, 2026 · 12:00 AM – 3:00 AM
America/Los_Angeles
Location
San Francisco, CA, USA, San Francisco, United States
America/Los_Angeles
Attendance
Organised by
FinType
independent
SourceLuma
UpdatedApr 22, 2026
About The future of Fin and the Customer Agent category in San Francisco
The future of Fin and the Customer Agent category is a free independent taking place on Friday, May 15, 2026 at San Francisco, CA, USA, San Francisco, United States. This independent is organised by Fin. Attendance is free — register to secure your spot. The event runs for approximately 3 hours.