Customer Service Transformation: the blueprint to closing the AI deployment gap
by Fin
About this event
AI adoption is no longer the differentiator, deployment maturity is.
Join us for an exclusive event unpacking the findings of The 2026 Customer Service Transformation Report, based on insights from 2,400+ global support leaders, and discover what separates teams seeing early wins from those driving measurable transformation.
Only 10% of teams have reached mature AI deployment. Those that have report stronger metrics, clearer ROI, and growing recognition of support as a strategic value driver.
This session will show you what they’re doing differently — and how to close the gap.
What to Expect
Key Findings Session
An Intercom customer support leader breaks down the most important trends shaping 2026, including:
Why deeper AI integration drives measurable ROIHow support is evolving from cost center to growth engineWhat “mature deployment” actually looks like
CS Leaders Panel
Customer service leaders from across industries share how they’re:
Scaling AI beyond basic automationReshaping teams and workflowsRaising the bar on customer experience
If you’re building an AI-first support organization, this event will give you the clarity and direction to move from adoption to transformation.
Save your spot.
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About Customer Service Transformation: the blueprint to closing the AI deployment gap in Amsterdam
Customer Service Transformation: the blueprint to closing the AI deployment gap is a free independent taking place on Wednesday, May 6, 2026 at Kimpton De Witt Hotel, Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Netherlands, Amsterdam, Netherlands. This independent is organised by Fin. Attendance is free — register to secure your spot. The event runs for approximately 3 hours.
Customer Service Transformation: the blueprint to closing the AI deployment gap — key details
- Date:
- Wednesday, May 6, 2026
- Time:
- 5:00 PM – 8:00 PM (Europe/Amsterdam)
- Duration:
- 3 hours
- Location:
- Kimpton De Witt Hotel, Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Netherlands, Amsterdam, Netherlands
- Price:
- Free
- Format:
- In-person
- Organiser:
- Fin
What to expect at Customer Service Transformation: the blueprint to closing the AI deployment gap
Join this independent over 3 hours for an engaging session of learning, discussion, and networking with fellow attendees.
Who should attend Customer Service Transformation: the blueprint to closing the AI deployment gap?
This independent in Amsterdam is ideal for:
- AI and machine learning enthusiasts and practitioners
Why attend?
- Free to attend — no financial commitment required
Amsterdam event — May 2026
This evening independent is part of the growing events scene in Amsterdam. Whether you're based in Amsterdam or visiting for the independent, it's a great opportunity to connect with the local community. Browse more upcoming events in Amsterdam on Rifio.
Topics and categories
Customer Service Transformation: the blueprint to closing the AI deployment gap covers topics including AI. Find similar events by browsing these topics on Rifio.
Frequently asked questions about Customer Service Transformation: the blueprint to closing the AI deployment gap
- When is Customer Service Transformation: the blueprint to closing the AI deployment gap?
- Customer Service Transformation: the blueprint to closing the AI deployment gap takes place on Wednesday, May 6, 2026 from 5:00 PM to 8:00 PM (Europe/Amsterdam).
- Where is Customer Service Transformation: the blueprint to closing the AI deployment gap held?
- Customer Service Transformation: the blueprint to closing the AI deployment gap takes place at Kimpton De Witt Hotel, Nieuwezijds Voorburgwal 5, 1012 RC Amsterdam, Netherlands, Amsterdam, Netherlands.
- How much does Customer Service Transformation: the blueprint to closing the AI deployment gap cost?
- Customer Service Transformation: the blueprint to closing the AI deployment gap is free to attend. Register on the event page to secure your spot.
- Who is organising Customer Service Transformation: the blueprint to closing the AI deployment gap?
- Customer Service Transformation: the blueprint to closing the AI deployment gap is organised by Fin. You can find more of their events on Rifio.
- How do I register for Customer Service Transformation: the blueprint to closing the AI deployment gap?
- You can register for Customer Service Transformation: the blueprint to closing the AI deployment gap through the original event page on Luma. Click the "View on Luma" button above, or save it to your Rifio account to get reminders.
- How long is Customer Service Transformation: the blueprint to closing the AI deployment gap?
- Customer Service Transformation: the blueprint to closing the AI deployment gap runs for approximately 3 hours, from 5:00 PM to 8:00 PM (Europe/Amsterdam).