

by DevRev
Employee expectations have changed.
Tools are multiplying. Context is siloed. Knowledge is fragmented. And organisations are under pressure to prove real productivity gains — not pilots.
Join DevRev in Edinburgh for a private networking event focused on one priority: building AI-native Customer & Employee Experiences that genuinely improves how teams work.
Hosted at the stunning Scotch Whisky Experience, this invite-only session brings together senior leaders across Support & CX, Product & Engineering, Service Desk & IT, and AI & Transformation.
A candid, peer-driven conversation — practical, outcome-focused, and off the record.
From Tool Overload to Team Intelligence
Most organisations don’t have a productivity problem. They have a context problem.
Workflows are disconnected. Decisions lack visibility. Employees switch systems just to get answers.
In an AI-native organisation, work is connected — not layered with more dashboards. The right context appears at the right moment, repetitive work is reduced, and teams share visibility across support, product, ops and IT.
This isn’t about adding automation. It’s about redesigning how work flows.
Why This Matters
Budgets are tight. Expectations are rising.
The organisations pulling ahead aren’t hiring faster — they’re operating smarter. They’re building AI-native operating models where knowledge is connected, decisions are made with full context, and AI augments human judgment instead of replacing it.
Attendance is limited to 25 guests.
Register now to secure your place.
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AI & Team Intelligence at The Scotch Whisky Experience in Edinburgh is a free independent taking place on Thursday, May 21, 2026 at The Scotch Whisky Experience, 354 Castlehill, Edinburgh EH1 2NE, UK, Edinburgh, United Kingdom. This independent is organised by DevRev. Attendance is free — register to secure your spot. The event runs for approximately 3 hours.
Join this independent over 3 hours for an engaging session of learning, discussion, and networking with fellow attendees.
This independent in Edinburgh is ideal for:
This evening independent is part of the growing events scene in Edinburgh. Whether you're based in Edinburgh or visiting for the independent, it's a great opportunity to connect with the local community. Browse more upcoming events in Edinburgh on Rifio.
AI & Team Intelligence at The Scotch Whisky Experience in Edinburgh covers topics including AI. Find similar events by browsing these topics on Rifio.